All content on these pages are related to the latest supported release of the ReachUC Connector client.

Outlook

Integration Type

Client Add-in

Add-in Classification

Legacy

Product / License Type

Express

FOR BOTH STANDARD AND CONTROLLED, ALWAYS CHECK THE ADVISORY SECTION FOR ADDITIONAL CHARGES OR EXCEPTIONAL CONDITIONS THAT MAY APPLY.

Application Information

Manufacturer:

Microsoft

Application:

Outlook

Version:

2010 64 bit

Market:

General CRM

Supported Features (related to latest supported release)

Address Book Search:

Click to dial via ReachUC Connector:

Click to dial via business application:

Caller details preview:

Manual screen pop:

Auto screen pop:

Automatic call activity logging:

Manual call activity logging:

Additional features:

Integration with Notes:

Notes / Advisories

Integration is only supported with the fully installed Outlook client and not the OWA client. Outlook Microsoft Store edition is not supported. This integration will work with a maximum of 5000 Outlook Contacts.

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

Other Information

Operating System:

Windows

Installation Options:

Optional.

Product:

Reach UC

References

  1. Outlook (Product Website)