All content on these pages are related to the latest supported release of the ReachUC Connector client.

ACT! Premium Cloud

Integration Type

Client Add-in

Add-in Classification

Controlled

Product / License Type

CRM

FOR BOTH STANDARD AND CONTROLLED, ALWAYS CHECK THE ADVISORY SECTION FOR ADDITIONAL CHARGES OR EXCEPTIONAL CONDITIONS THAT MAY APPLY.

Application Information

Manufacturer:

Swiftpage

Application:

ACT! Premium Cloud

Market:

General CRM

Supported Features (related to latest supported release)

Address Book Search:

Click to dial via ReachUC Connector:

Click to dial via business application:

Caller details preview:

Manual screen pop:

Auto screen pop:

Automatic call activity logging:

Manual call activity logging:

Additional features:

Integration with Notes:

Notes / Advisories

Cache only add-in.   ACT! Premium Cloud does not allow for screen popping of Contacts.  Screen popping of Companies is possible, however ACT! Premium Cloud only supports Google Chrome.    

International numbers are not supported due to limitations of the ACT! Premium Cloud API.

  For address book searching there are the following limitations

•               When searching by name, only searches with one word or full name are possible.

•               Searching by Address, email or notes are not possible

 

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

Other Information

Operating System:

Windows

Installation Options:

Mandatory remote installation required.

Product:

ReachUC Connector v3

References

  1. ACT! Premium Cloud (Product Website)
  2. Swiftpage (Manufacturer Website)