All content on these pages are related to the latest supported release of the Reach UC client.

Merlin Business Software

Integration Type

Client Add-in

Add-in Classification

Controlled

Product / License Type

Unite

FOR BOTH STANDARD AND CONTROLLED, ALWAYS CHECK THE ADVISORY SECTION FOR ADDITIONAL CHARGES OR EXCEPTIONAL CONDITIONS THAT MAY APPLY.

Application Information

Manufacturer:

Merlin Business Software Ltd

Application:

Merlin Business Software

Version:

Merlin Business Software - Software Build 163.021.6954 Database Build 163.021

Market:

Logistics/ERP

Supported Features (related to latest supported release)

Address Book Search:

Click to dial via Reach UC:

Click to dial via business application:

Caller details preview:

Manual screen pop:

Auto screen pop:

Automatic call activity logging:

Manual call activity logging:

Additional features:

Integration with Notes:

Notes / Advisories

Please enquire with your service provider to find out more about the features supported for this integration.

Must have direct involvement of Merlin Business Systems. Additional charges from Merlin Business Systems will apply.

Remote Desktop / Citrix environments are not supported.

One known supported version is: Software Build 163.021.6954. 

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

Other Information

Operating System:

Windows

Installation Options:

Mandatory remote installation required.

Product:

ReachUC Connector v4

References

  1. Merlin Business Software (Product Website)