Your service provider may be supplying an earlier release and the level of features supported may vary.

FasterForward Elements

Integration Type

Client Add-in

Add-in Classification

Standard Pre-Release

Product / License Type

CRM

FOR BOTH STANDARD AND CONTROLLED, ALWAYS CHECK THE ADVISORY SECTION FOR ADDITIONAL CHARGES OR EXCEPTIONAL CONDITIONS THAT MAY APPLY.

Application Information

Manufacturer:

FasterForward

Application:

FasterForward Elements

Market:

General CRM

Supported Features (related to latest supported release)

Address Book Search:

Click to dial via ReachUC Connector:

Click to dial via business application:

Caller details preview:

Manual screen pop:

Auto screen pop:

Automatic call activity logging:

Manual call activity logging:

Additional features

Integration with Notes

Notes / Advisories

The end user obtain the add-in configuration credentials (Domain, Organisation ID, API Username, API Password, Activity, ID, Registration ID) by emailing opdrachten@fasterforward.nl with the request to link to Faster Forward Elements before installation can take place.  Please be aware the Faster Forward Elements integration does not offer full Address Book functionality, we are only able to offer phone number searching.  

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

Other Information

Operating System:

Windows

Installation Options:

Mandatory remote installation required.

References

  1. FasterForward Elements (Product Website)
  2. FasterForward (Manufacturer Website)